Privacy Policy
Last updated: May 2026
1. Who We Are
Smarttech Integration Ltd ("we", "us", "our") operates the Smarttech Integration Shop website at shop.smarttechintegration.com. We are the data controller responsible for your personal data. If you have questions, contact us at SI-web@smarttechintegration.com.
2. Information We Collect
We may collect the following personal data:
- Identity data: name, email address, phone number
- Account data: login credentials (passwords are stored securely hashed)
- Order data: delivery address, order history, payment references
- Technical data: IP address, browser type, device information, cookies
- Usage data: pages visited, products viewed, search queries
3. How We Use Your Data
- To process and fulfil your orders, including delivery and payment
- To manage your account and provide customer support
- To send order confirmations, shipping updates, and receipts
- To send marketing communications (only with your consent)
- To improve our website, products, and services
- To detect and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing
We process your data under the UK GDPR on the following grounds: (a) performance of a contract when you place an order, (b) your consent for marketing communications, (c) our legitimate interests in improving our services and preventing fraud, and (d) compliance with legal obligations.
5. Sharing Your Data
We may share your data with: payment processors (Stripe), delivery partners, email service providers, and hosting providers. We do not sell your personal data to third parties. All third-party processors are contractually bound to protect your data.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for 6 years for tax and legal compliance. You may request deletion of your account data at any time.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, email us at SI-web@smarttechintegration.com.
8. Cookies
We use cookies to provide essential site functionality and improve your experience. For full details, see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission is 100% secure, but we strive to protect your data to the highest standard.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact
Smarttech Integration Ltd
Email: SI-web@smarttechintegration.com
Phone: +44 7540 646260